7th Avenue Store - Was told Mrs. Claus dress was dry cleanable but colors run if cleaned
Ordered and received a high end Mrs.Claus dress.
Within a couple of wearings I experienced transfer coloring of the red onto the white faux fur. When I called 7th Avenue was told to clean the fur with alcohol but that didn't work. I took it to 3 dry cleaners...one that specialized in Santa suits. I was told by all three that they would not take the dress since the color was already leaching via transfer that it would be totally ruined with dry cleaned.
When I called 7th Avenue again.
They refused a refund and refused to give an RMA for a return.I was told by all the cleaners to spray with Fabreze, store for the summer and hope for the best in December when the Santa season returns.
Monetary Loss: $135.